RestroPod Restaurant POS
Questions and answers
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Most asked
What is RestroPod Restaurant POS?
RestroPod Restaurant POS is billing software for restaurants, cafes, bars and kiosks in India. It handles tables, KOT to the kitchen, GST bills, recipes and stock. It is made by DigiIndian.
Who is it for?
Single-outlet restaurants, cafes, bars, fine dining and kiosks or food counters.
Does it work without internet?
Yes. Billing works offline because your data is saved on your own computer. The POS needs internet once every 5 days to verify the license.
How do I buy and start?
Register, choose a plan and pay online. Then download the Windows installer from your dashboard and activate it with your license. The Android app is coming soon.
Is there a free trial?
No. If you want to try it first, choose the Demo plan on this page.
Does it support GST billing?
Yes. Advanced billing includes split tax (CGST and SGST) and tax reports for your accounts.
What are KOT and the kitchen screen?
A KOT is the kitchen order ticket. Orders reach the kitchen without paper, on a kitchen printer or on the Kitchen Display screen, where the cook marks tickets ready.
Can guests order from their table?
Yes, with QR Menu Ordering on plans that include it. Guests scan a code, see your menu and order.
Can I manage delivery-app orders?
Yes. Aggregator Management brings orders from third-party delivery apps into one queue, on plans that include it.
Can I track recipes and stock?
Yes. Recipe Mapping links raw materials to menu items, and Inventory Control reduces stock as items sell.
Is the Android app the same as the Windows POS?
The Android app is coming soon. It is the same RestroPod system. Windows or Android can be the main billing device, and other devices connect as waiter, cashier, manager or kitchen by scanning a QR code.
How many devices can I connect?
It depends on your plan. Some plans allow more waiter pads and kitchen screens over the same Wi-Fi.
Which printers work?
Thermal receipt printers, 58 mm and 80 mm, over the network or Bluetooth.
Can I back up and restore my data?
Yes. The POS makes automatic backups, and you can back up and restore with one click on your main computer.
What happens when my plan ends?
There is a short grace period after the end date. After that the POS locks until you renew. Your data stays on your computer.
Is RestroPod the same as RestroPro?
RestroPod is a separate product made by DigiIndian. It is not related to other products with similar names.
Buying and download
Where do I download the POS?
After you buy a plan, open your dashboard and press Download. The installer is only for logged-in customers with a running plan.
How do I pay?
You pay online when you choose a plan. Every payment has an invoice you can download from your dashboard.
Can I see it working before I buy?
Yes. Use the contact page and choose Request a live demo.
Where are the terms and the refund policy?
In the legal pages linked at the bottom of every page: Terms of Service, Refund Policy, License Terms and more.
Setup and devices
What do I need to run it?
A Windows 10 (or newer) computer. Add a thermal printer if you want printed bills. No server is needed.
Do I have to buy hardware from you?
No. It works on the Windows computer you already own.
How do other devices connect?
Other devices join over the same Wi-Fi by scanning a QR code and work as cashier or manager, on plans that allow more devices.
Can I give my staff different access?
Yes. Staff work with roles, so each person sees what their job needs.
Offline and license
What if the internet is down for more than 5 days?
The POS locks until it connects once to verify the license. Your data stays safe on your computer.
Is my data encrypted?
Yes. The database on your computer is encrypted.
Do I have to be online to bill?
No. Billing works offline. Only the license check, e-bills and Cloud Reporting need internet.
Tables, KOT and kitchen
How do waiters take orders?
On a phone or tablet connected to the main POS over Wi-Fi, as a waiter device.
Can a KOT print on a kitchen printer?
Yes. A KOT can print on a kitchen printer or show on the Kitchen Display screen.
Can I run more than one kitchen station?
Yes. Each order reaches the right kitchen station.
Can I split a bill or merge tables?
Yes, with Advanced Billing Controls: split bills, table merges and manager discounts.
Does it work for a cafe or kiosk with no tables?
Yes. You can bill at the counter without tables.
Menu, stock and customers
Can I add modifiers and add-ons?
Yes, with Advanced Menu Control.
Can I collect tips?
Yes. Tips are recorded on the bill and can be attributed to staff.
How do loyalty points work?
Repeat visits earn rewards automatically, on plans that include the Loyalty Program.
Can I show the bill to the guest on a screen?
Yes. The Customer Facing Display shows the live bill as it builds.
Reports and support
Can I see my numbers on my phone?
Yes, with Cloud Reporting you can check today’s numbers from anywhere.
How do I get help?
Write to restro@digiindian.com or use the contact page. Replies usually come within 12 to 24 hours.