KOT explained: what a Kitchen Order Ticket is
KOT is the note that tells the kitchen what to cook. It replaces shouting, scraps of paper and mistakes.
What KOT means
KOT means Kitchen Order Ticket. It lists the table or order, the items and any special asks, so the cook knows exactly what to make.
Why a restaurant needs it
- The kitchen gets the same order the waiter took
- Fewer mistakes and fewer wasted dishes
- No running between the table and the kitchen
- Drinks and food can go to different places
Three ways to send it
- A kitchen printer: the KOT prints and the cook reads it
- A kitchen screen: the ticket shows on a screen and the cook marks items ready
- Both, in a busy kitchen
How it works in RestroPod
- 1Take the orderAdd the items to the table or order. Pick a modifier, like extra cheese, if your menu has them.
- 2Send the KOTThe KOT goes to the kitchen printer or the kitchen screen.
- 3The cook worksThe cook marks items ready, one by one or all together.
- 4ServeThe waiter sees what is ready and serves it.
Drinks to the bar, food to the kitchen
Each menu category can go to its own printer. Send drinks to the bar printer and food to the kitchen printer, so each person sees only their own work.
For quick service and guests
- Bill first: the KOT is made for you when the bill is made
- A token board for guests: each order shows as Received, Preparing or Ready, with a sound when it is ready
- KOT travels over your local network, so it works without the internet
Questions
Do I need a kitchen printer for KOT?
No. A kitchen screen can show the tickets instead. Some kitchens use both.
Can drinks go to a different printer?
Yes. Send each menu category to its own printer.
Does KOT work without the internet?
Yes. It travels over your local network, so it works when the internet is off.
What is the difference between a KOT and a bill?
The KOT is for the kitchen, so it can cook. The bill is for the guest, so they can pay.